Someone with the same name and a similar gmail account is getting some of my email and...

GetHuman5146864's customer service issue with Gmail from August 2020

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The issue in GetHuman5146864's own words
Someone with the same name and a similar gmail account is getting some of my email and vice versa. My account is *****@***.com*Her account is *****@***.com**The same routing exists on both the web-based gmail site and the Apple app.**I am missing vital emails of mine but getting many finance-related that should go to her. I receive her emails addressed to victoriacalhoun@gmail.**I hope there is a way for your server to recognize each account consistently.

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Customer service issue
Reported by GetHuman5146864
Aug 9th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 7019 others
0 customers following this

Timeline

GetHuman5146864 started working on this issue
Aug 9th, 2020 7:31pm
GetHuman5146864 indicated the issue is not fixed yet.
Aug 9th, 2020 11:38pm
GetHuman5146864 indicated the issue is not fixed yet.
Aug 10th, 2020 11:46am