I went on YouTube one day and was told that I would have to sign in again with my Gmail...

GetHuman-tumblrog's Recover Account issue with Gmail from May 2020

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Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman-tumblrog's own words
I went on YouTube one day and was told that I would have to sign in again with my Gmail to go to my account, so when I tried to sign in again and put in my password, it was telling me that my password had been changed, but I had not changed it. As soon as I figured this out, I sent in a recover my email request and was told that I would be contacted in a few days. When I was contacted a few days later, it said in the email that they could not prove the account was mine. I have no idea how to contact them as there is no number and email provided for me to convey this issue. I feel like I can prove my account is mine but I do not know how since my password was changed and the last password I remember is not the one that they are looking for since. This has caused me to lose access to my notes in my iPhone notes app, which is really important for me to have as there is necessary information in there.

GetHuman-tumblrog did not yet indicate what Gmail should do to make this right.

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Recover Account issue
Reported by GetHuman-tumblrog
May 29th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 7941 others
0 customers following this


GetHuman-tumblrog started working on this issue
May 29th, 2020 11:10pm
GetHuman-tumblrog indicated the issue is not fixed yet.
May 30th, 2020 6:06pm
GetHuman-tumblrog indicated the issue is not fixed yet.
May 31st, 2020 1:43am