My gmail account was hacked and none of the recovery methods are working for me. My mob...

GetHuman-kgburton's Recover Account issue with Gmail from December 2019

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Before contacting them, items GetHuman-kgburton may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman-kgburton's own words
My gmail account was hacked and none of the recovery methods are working for me. My mobile phone is not receiving the code. The recovery codes are not working. The only method that was working was the code that was sent to the alternate e-mail. The code was sent to Google and they refused to verify the account. Now, the code is not being sent to the alternate e-mail. Now, I have no way to verify the account. I need another method to verify the account. The accounts are related to businesses which are trademarked. I can't create a new account, there needs to be another verification method.

GetHuman-kgburton did not yet indicate what Gmail should do to make this right.

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Recover Account issue
Reported by GetHuman-kgburton
Dec 6th, 2019 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 5781 others
0 customers following this

Timeline

GetHuman-kgburton started working on this issue
Dec 6th, 2019 3:14am
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 6th, 2019 8:26am
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:46am
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:50am
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:22pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:30pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:38pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:38pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 7th, 2019 3:44pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 9th, 2019 12:49pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 9th, 2019 12:51pm
GetHuman-kgburton indicated the issue is not fixed yet.
Dec 10th, 2019 9:34am