I have an old Gmail account that I have not used since ****. I have recently found the...

GetHuman-tundel's customer service issue with Gmail from October 2019

Help with my Gmail issue
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The issue in GetHuman-tundel's own words
I have an old Gmail account that I have not used since ****. I have recently found the gmail account email. But have had issues trying to sign in as i have forgot password. I tried signing in by verification code with mobile phone but the phone number is an old number that ends in **. The number is not in use anymore and I cant remember the full number. I spent a whole day trying to chase it back. Google then gave me the option to sign in with my recovery email which is still valid. I got the code and inserted it, then I got a message saying google in the end cant unfortunatly log you in as they cant verify that its you. Very frustrating as its very important to me the gmail account. Please if theres a way you can help me out and resolve this issue. *kind regards.

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Customer service issue
Reported by GetHuman-tundel
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 25831 others
0 customers following this

Timeline

GetHuman-tundel started working on this issue
Oct 18th, 2019 12:51pm
GetHuman-tundel indicated the issue is not fixed yet.
Oct 19th, 2019 1:44pm