Hi There,**I have opened a gmail account for my brother phone (Samsung Galaxy J...

GetHuman2955817's customer service issue with Gmail from May 2019

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Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman2955817's own words
Hi There,**I have opened a gmail account for my brother phone (Samsung Galaxy J* ****). Recently, he reset the phone but it was not correct. So for starting, it ask for login. I found that this is arises because of factory reset protection. Now I can't remember the password. Moreover there was no recovery step. So I can't verify that this account is belongs to me. I hope you have history off all my device. Since, I have used that phone for some time, you can find that my email is belongs to that phone. Ca you please anything about that situation. I have tried several other emails (*****@***.com* *****@***.com), but the phone is asking for that particular one (*****@***.com)
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Gmail

Customer service issue
Reported by GetHuman2955817
May 20th, 2019 - a mon ago
I have an issue with Gmail too
Not resolved
Seen by 10 customers so far
Similar issue to 20145 others
0 customers following this
Timeline
GetHuman2955817 started working on this issue
May 20th 7:51pm
GetHuman2955817 indicated the issue is not fixed yet.
May 21st 7:22am
GetHuman2955817 indicated the issue is not fixed yet.
May 23rd 7:56pm