I had two of my emails C*****@***.com and B*****@***.com*Hacked and info either removed...

GetHuman2622744's Hacked Account issue with Gmail from March 2019

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Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2622744 will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2622744 can let us know if they help or not.
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Before contacting them, items GetHuman2622744 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2622744's own words
I had two of my emails C*****@***.com and B*****@***.com*Hacked and info either removed or changed. I tried the google recovery it did not work. I need one of these to get into my tablet. The other has tax papers school records, a copy of my Illinois ID a copy of my husband's social security card. Chera**** the recovery email was also hacked so I can't get in it. It was carseneau***** the other recovery email just doesn't work *****@***.com *The Beaglemom**** I no longer have the number associated with the account. Which was ***-***-****. According to google there was no recovery email. But the recovery email was *****@***.com it is attached to my contacts and it is the email I use to confirm cooking at the homeless shelter.

GetHuman2622744 did not yet indicate what Gmail should do to make this right.

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Gmail

Hacked Account issue
Reported by GetHuman2622744
Mar 29th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 431 others
0 customers following this

Timeline

GetHuman2622744 started working on this issue
Mar 29th, 2019 12:17am