I suffered a brain injury a few yrs ago, could not remember my password to my...

GetHuman1496920's Recover Account issue with Gmail from March 2019

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GetHuman1496920's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1496920 will want to follow the link below to head to their help center. We will check on GetHuman1496920 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1496920 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman1496920's own words
I suffered a brain injury a few yrs ago, could not remember my password to my *****@***.com.*I created a new Gmail account and password. It's a saved password. But i need * important emails from my old gmail account. I've tried the recovery process, but it wont recognize the code sent to my new gmail account. I can answer the personal questions i had to set up when my *****@***.com was set up. Can someone please call me or email me on my new account so i can get those * really important emails i need for legal reasons. *Phone * ***-***-****. I do not remember my old phone numbers added to my old email. PLEASE HEKP ME
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Gmail

Recover Account issue
Reported by GetHuman1496920
Mar 25th, 2019 - 25d ago
I have an issue with Gmail too
Not resolved
Seen by 7 customers so far
Similar issue to 16529 others
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Timeline
GetHuman1496920 started working on this issue
Mar 25th 11:22pm