My name is Sean, and ai am having trouble accessing my Gmail account, due to it being l...

GetHuman-scbb's customer service issue with Gmail from February 2019

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The issue in GetHuman-scbb's own words
My name is Sean, and ai am having trouble accessing my Gmail account, due to it being logged onto my gaming PC, which was stolen from me after a mishap with an old roommate of mine. He wound up filing false charges on me and I was incarcerated flr ** months, and was recently released on the *fh of February, with the arrest and court paperwork to prove such. I just recently got settled in at home and have been trying to care of recovering a lof of my old stuff back as far as emails and gaming accounts etc. My Gmail, however, I know the password to it, but the phone that was linked to the *-step verification is no longer in service and the back-up email is also not accessable. I have tried multiple times to recover the email using the Gmail recovery system, but to no avail. The email is linked to a gaming account of mine that is of high value (Graalonline Era), and I am trying to regain access to it again, for the Graalonline staff did not allow me to change the email associated with the account. The email is *****@***.com* I would definitely appreciate the assisstance on this. Thank you so much.

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Gmail

Customer service issue
Reported by GetHuman-scbb
Feb 28th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 14981 others
0 customers following this

Timeline

GetHuman-scbb started working on this issue
Feb 28th, 2019 6:49pm