I have an older model iPad and was able to access my gmail account for *****@***.com. I...

GetHuman-nevaterr's customer service issue with Gmail from February 2019

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The issue in GetHuman-nevaterr's own words
I have an older model iPad and was able to access my gmail account for *****@***.com. I received a new iPad for Christmas, everything worked but I could not access my mathenyterri account,( I also have a nevaterri gmail account which I have no problems with).*On February **-**(?), I contacted Google because I wasn't able to access marketers- nor was I able to access account through security questions.On February **th Google sent a password reset. I changed password from neva****, (which should have worked anyway), to new password of ****Terri.I SHOULD HAVE now been able to access mathenyterri gmail account on new iPad now. Instead- NOW I AM NOT ABLE TO ACCESS nevaterri ON MY NEW IPAD NOR MY OLDER IPAD!! NOW, I CAN NOT GET INTO MY nevaterri ACCOUNT PERIOD--NOT ON EITHER PAD, NOR MY mini Fire (?)!!! *PLEASE HELP-THIS IS A VERY IMPORTANT ACCOUNT AND I DESPERATELY NEED TO GET TO MY MAIL!**THANKS SO VERY MUCH FOR YOUR ATTENTION TO MY mathenyterri ACCOUNT!!** Terri Rapillo
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Customer service issue
Reported by GetHuman-nevaterr
Feb 15th, 2019 - 8 mons ago
I have an issue with Gmail too
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GetHuman-nevaterr started working on this issue
Feb 15th 12:42pm