I need help with being able to receive my email. I contacted customer support and he wa...

GetHuman-jenche's customer service issue with Gmail from January 2019

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Help with my Gmail issue
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The issue in GetHuman-jenche's own words
I need help with being able to receive my email. I contacted customer support and he was NOT helpful at all. Now when I call the same number it tells me it's not a valid number. Hmm.....not sure what to do....I just want to get my email. This is why I have to use my hotmail account for you to send me info. His name was Michael*Mike. Which I'm sure is the same all around. I have done tons of troubleshooting on my phone and my VERY old PC. I don't want to have to pay to be able to see my email. Lots of my pictures are of my kiddos and family. I've already deleted A LOT! I will say that your customer service folks either need more training on how to help with those who don't have updated laptops*desk tops and or those with just smart phones and tablets. Sometimes that's all that folks have. They need to learn to adapt. Better training would be best. P.S. I could barely understand him. It sounded like he was using a translation app to help him. There was a good pause, not a delay due to connection, then he would answer me with a VERY scripted line. Three times he would say. "I can be to be helping you with your problem" I'm not the kind of person to belittle others. However when I asked to speak with someone who was more willing to help me or his supervisor, I was hung up on. I called back immediately and I received the message that the number was no longer in order. Then I tried again and got the same "Customer service" agent was on the line. Now when I've tried * times within the past few minutes it tells me the number doesn't work at all. What is the correct number for Gmail customer support????

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Gmail

Customer service issue
Reported by GetHuman-jenche
Jan 30th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 12758 others
0 customers following this

Timeline

GetHuman-jenche started working on this issue
Jan 30th, 2019 9:08pm

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