My son has re-set his phone somehow. It won’t allow me to make a new gmail account and...

GetHuman-ryanelo's customer service issue with Gmail from January 2019

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The issue in GetHuman-ryanelo's own words
My son has re-set his phone somehow. It won’t allow me to make a new gmail account and I can’t remember the info to his account. It won’t allow me to text a code to a different number. I keep getting a message stating I must use the same gmail account that was previously used. Kind of hard when I can’t remember it. As of now he is locked out of his phone completely. His phone number is ***-***-****. His name is Isaiah bargel. It may be under my name which is Ryan Elordieta. Please help!!!
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Customer service issue
Reported by GetHuman-ryanelo
Jan 14th, 2019 - 9 mons ago
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GetHuman-ryanelo started working on this issue
Jan 14th 3:51pm