Cannot access apps. Phone was compromised. Had to do master reset.* step verification r...

GetHuman-markmick's customer service issue with Gmail from January 2019

1 view
11475 similar
0 following
Help with my Gmail issue
First: share to improve GetHuman-markmick's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-markmick's next move: find and follow the right step-by-step guide.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-markmick will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-markmick can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-markmick may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman-markmick's own words
Cannot access apps. Phone was compromised. Had to do master reset.* step verification requires me for verification with phones and phone numbers I haven't had in years. Favorite food question been so long can't remember which I did. Received code from alternate email address still wants me to wait * days. I spend a lot on google. Want to access my games. My address I use is *****@***.com had to set up *****@***.com. look through the years. I want my name *****@***.com associated with my phone ********** and I will never do that * step **** ever again. Trying to remember think was ****** or *** **** and **** on backup phone for the acct. But we lost our numbers when we lost the service due to hardship I am now ** years old birthdate dec ** ****. You can verify all this throughout years I have been signed up
GetHuman-markmick did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman-markmick fixed the problem
We are waiting for GetHuman-markmick to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-markmick fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-markmick
Jan 13th, 2019 - 9 mons ago
I have an issue with Gmail too
Not resolved
Seen by 1 customer so far
Similar issue to 11475 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-markmick started working on this issue
Jan 13th 5:57am