I cannot access my gmail. It will not accept my password. It is a asking for a phone...

GetHuman-rcmorgre's customer service issue with Gmail from January 2019

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The issue in GetHuman-rcmorgre's own words
I cannot access my gmail. It will not accept my password. It is a asking for a phone number that it has listed that I must have given many years ago and now I have a different number but it is not recognized now. I have been using my gmail.com to play Journey with Jesus in Facebook and my facebook account and it all works. Now I am having problems with a facebook account that doesn't recognize my gmail.com. Also, if I try to get into my gmail, it will not let me in. How can I correct this if the help site will only accept me as a valid gmail person according to an old phone number? Thank you for your help.
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Customer service issue
Reported by GetHuman-rcmorgre
Jan 7th, 2019 - 2 mons ago
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GetHuman-rcmorgre started working on this issue
Jan 7th 12:01am