my gmail account pvagonis *****@***.com was hacked and password changed. I cannot get...

GetHuman-pvagaoni's customer service issue with Gmail from December 2018

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-pvagaoni's own words
my gmail account pvagonis *****@***.com was hacked and password changed. I cannot get it back because the *rd question is what month and year did I open the account. It's been over * years, I have not idea. I can tell you all passwords and most events in my calendar for many years to prove it, I did the recover procedure, but it said that they would said a link to my recovery email *****@***.com. I never received it. not even in spam folder. I did this procedure twice - same outcome. Lets try my work email
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Customer service issue
Reported by GetHuman-pvagaoni
Dec 9th, 2018 - 5 mons ago
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Items needed
Phone Number
Name of Account Holder
Recovery Email
GetHuman-pvagaoni started working on this issue
Dec 9th, 2018 3:33pm
GetHuman-pvagaoni indicated the issue is not fixed yet.
Dec 9th, 2018 3:34pm