I’m trying to set up a Gmail account for an older friend of mine and it grabbed my name...

GetHuman1710466's customer service issue with Gmail from December 2018

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The issue in GetHuman1710466's own words
I’m trying to set up a Gmail account for an older friend of mine and it grabbed my name instead of hers she has an older computer I wanted to set up a Gmail account for her so I’m giving her an iPad for Christmas but it automatically has taken on my name and sending everything to me even though I made her a Gmail address and password how can I get my name off and continue to help her set up her Gmail account she only has an older computer and when she went to the website to you or email to verify she had no clue as to what to do
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Gmail

Customer service issue
Reported by GetHuman1710466
Dec 7th, 2018 - 5 mons ago
I have an issue with Gmail too
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Seen by 3 customers so far
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Timeline
GetHuman1710466 started working on this issue
Dec 7th, 2018 3:59pm