Hello,*I am contacting you regarding the following account: *****@***.com . I have tri...
GetHuman-tsncee's customer service issue with Gmail from November 2018
Help with my Gmail issue
First: share to improve GetHuman-tsncee's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Gmail help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tsncee's own words
Hello,*I am contacting you regarding the following account: *****@***.com . I have tried several times to log into "MY" account, with no success. After selecting the other options available, I receive a message stating the following: We are glad that you are able to access your recovery account. However, we do not show that this account belongs to you. I can prove that this account is "MY" account. My phone and my Samsung account was hacked and I believe they hacked my gmail account as well!! I have a couple of codes that was text to me for the above email address in question. In addition, I can verify emails, verification code that was sent to me in **** and $$ from my account. Please, I need your assistance with this issue ASAP!**Thank you for your time with this matter,**char
GetHuman-tsncee did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman-tsncee fixed the problem
We are waiting for GetHuman-tsncee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.