A hacker with a gmail account hacked my Facebook account. I have a partial gmail addres...

GetHuman1476165's customer service issue with Gmail from November 2018

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Help with my Gmail issue
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GetHuman1476165's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1476165 will want to follow the link below to head to their help center. We will check on GetHuman1476165 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1476165 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1476165's own words
A hacker with a gmail account hacked my Facebook account. I have a partial gmail address. Any way to identify the hacker? When I try to reset my Facebook, I can't because it goes to the hacker's email under gmail, so I never get my reset code to reset my Facebook account. His gmail account is *****@***.com I wish I could determine the other letters and numbers and get my Facebook reset code.
GetHuman1476165 did not yet indicate what Gmail should do to make this right.
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Customer service issue
Reported by GetHuman1476165
Nov 3rd, 2018 - a mon ago
I have an issue with Gmail too
Not resolved
Seen by 1 customer so far
Similar issue to 7114 others
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GetHuman1476165 started working on this issue
Nov 3rd 10:12am