Google is a wealthy company. TRY Hiring CUSTOMER SERVICE PEOPLE. Was attempting to he...

GetHuman-rgfear's customer service issue with Gmail from October 2018

Help with my Gmail issue
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The issue in GetHuman-rgfear's own words
Google is a wealthy company. TRY Hiring CUSTOMER SERVICE PEOPLE. Was attempting to help elderly mother who forgot password. I had her login info (for just such an emergency). I attempted several times to reset the password. I knew the gmail address, the last used password, the primary and secondary security numbers, got the texts and emails with reset code. BUT I DID NOT KNOW WHEN THE ACCOUNT WAS SET UP. HONESTLY, WHO REMEMBERS THIS!!! System locked me out and I have to wait *-* DAYS for help?!?!? Unbelievable. I was planning on switching my Comcast email to a new provider... Guess it won't be google gmail
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Customer service issue
Reported by GetHuman-rgfear
Oct 20th, 2018 - a mon ago
I have an issue with Gmail too
Fixed
Seen by 2 customers so far
Similar issue to 6258 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman-rgfear started working on this issue
Oct 20th 11:35pm
GetHuman-rgfear shared this issue with others over email
Oct 20th 11:36pm
GetHuman-rgfear indicated the issue is not fixed yet.
Oct 20th 11:39pm