Google is a wealthy company. TRY Hiring CUSTOMER SERVICE PEOPLE. Was attempting to he...
GetHuman-rgfear's customer service issue with Gmail from October 2018
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The issue in GetHuman-rgfear's own words
Google is a wealthy company. TRY Hiring CUSTOMER SERVICE PEOPLE. Was attempting to help elderly mother who forgot password. I had her login info (for just such an emergency). I attempted several times to reset the password. I knew the gmail address, the last used password, the primary and secondary security numbers, got the texts and emails with reset code. BUT I DID NOT KNOW WHEN THE ACCOUNT WAS SET UP. HONESTLY, WHO REMEMBERS THIS!!! System locked me out and I have to wait *-* DAYS for help?!?!? Unbelievable. I was planning on switching my Comcast email to a new provider... Guess it won't be google gmail
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