Hello, my name is DJ. Someone is accessing my email account. I currently live in Hawa...

GetHuman-rmdesjar's customer service issue with Gmail from October 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-rmdesjar's own words
Hello, my name is DJ. Someone is accessing my email account. I currently live in Hawaii and the access is from Wasilla, Alaska. There was also an email address in my MacBook from my ex wife's teen aged child. The MacBook is brand new and the child has never even seen this laptop. How is this possible? I'm concerned that my ex and her child (or someone from Alaska) is illegally getting into my laptop and my gmail. I've changed my password multiple times yet in the Devices accessed area it still shows that someone from Alaska was in my gmail as recently as * hour ago. Can you tell me exactly who is doing this?
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Customer service issue
Reported by GetHuman-rmdesjar
Oct 11th, 2018 - 3 mons ago
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GetHuman-rmdesjar started working on this issue
Oct 11th, 2018 6:28pm