My account *****@***.com has been hacked and i cannot access anymore. Sadly my paypal a...

GetHuman-deuchike's customer service issue with Gmail from October 2018

3 views
 | 
5662 similar
 | 
0 following
Help with my Gmail issue
First: share to improve GetHuman-deuchike's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Gmail help.
Before contacting them, items GetHuman-deuchike may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-deuchike's own words
My account *****@***.com has been hacked and i cannot access anymore. Sadly my paypal account is linked to this email and i am afraid i have been charged today for something i didn't pay. I can't access to my paypal account also because my pasword has been changed. So, for my gmail, the hacker changed my pasword, security question and my recovery mail. I succeded to guess the security question because it was a stupid security question, but when i enter the email adress of my daughter which is *****@***.com to recover my account, it says that it can't verify my identity. What can I do ?
GetHuman-deuchike did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman-deuchike fixed the problem
We are waiting for GetHuman-deuchike to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gmail email you?
This email address isn't valid
Follow this issue
See how GetHuman-deuchike fixes it.
This email address isn't valid

Gmail

Customer service issue
Reported by GetHuman-deuchike
Oct 10th, 2018 - a mon ago
I have an issue with Gmail too
Not resolved
Seen by 3 customers so far
Similar issue to 5662 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-deuchike started working on this issue
Oct 10th 9:11pm