A person hacked into my account and now they turned on * step verification and they rem...

GetHuman-xyolddre's customer service issue with Gmail from September 2018

Help with my Gmail issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-xyolddre's own words
A person hacked into my account and now they turned on * step verification and they removed all of my recovery phone and email addresses and they also put it their oen
GetHuman-xyolddre did not yet indicate what Gmail should do to make this right.
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Customer service issue
Reported by GetHuman-xyolddre
Sep 28th, 2018 - 3 mons ago
I have an issue with Gmail too
Seen by 3 customers so far
Similar issue to 4326 others
0 customers following this
Items needed
Phone Number
Name of Account Holder
Recovery Email
GetHuman-xyolddre started working on this issue
Sep 28th 5:42am
GetHuman-xyolddre indicated the issue is not fixed yet.
Sep 29th 5:40pm