Ok for the past year and half. My ex boyfriend won't stop the hacking my gmail's*Google...

GetHuman1186647's customer service issue with Gmail from September 2018

Help with my Gmail issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1186647's own words
Ok for the past year and half. My ex boyfriend won't stop the hacking my gmail's*Google account. I am so fed up and I lost all of my important things most of all hundreds of pictures of my kids,family and things I have done. Please help me recover the last * of them...mistynicole***@gmail....*****@***.com,*****@***.com...please help me I would appreciate your effort :) as these are my life most important memories! Or any type of guide to lead me there...Thanks so much!
GetHuman1186647 did not yet indicate what Gmail should do to make this right.
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Customer service issue
Reported by GetHuman1186647
Sep 23rd, 2018 - 2 mons ago
I have an issue with Gmail too
Fixed
Seen by 2 customers so far
Similar issue to 3821 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman1186647 started working on this issue
Sep 23rd 11:01am
GetHuman1186647 indicated the issue is not fixed yet.
Sep 28th 2:49am