My phone got stolen with my g mail account and my backup email account which is yahoo...

GetHuman-candybug's customer service issue with Gmail from September 2018

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The issue in GetHuman-candybug's own words
My phone got stolen with my g mail account and my backup email account which is yahoo. Apparently I set up * step verification and even though I finally remembered my password, it will not let me sign in to my gmail unless I have my stolen phone to get the verification code or my backup yahoo account to get an account key. I can't get into my yahoo account either to get the account key. I don't care about anything in my mail, I just want my family pictures which are in my Google Drive. I can answer any questions about my mail or security questions that u need me to. I really need my children's pictures :( please help me I created a new gmail for now hoping I'm able to get back in my original. My locked g mail is *****@***.com and the password is **********

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Gmail

Customer service issue
Reported by GetHuman-candybug
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3107 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email

Timeline

GetHuman-candybug started working on this issue
Sep 14th, 2018 9:29am
GetHuman-candybug shared this issue with friends on Facebook
Sep 14th, 2018 9:30am
GetHuman-candybug shared this issue with followers on Twitter
Sep 14th, 2018 9:31am
GetHuman-candybug shared this issue with your circles on Google+
Sep 14th, 2018 9:31am
GetHuman-candybug indicated the issue is not fixed yet.
Sep 15th, 2018 4:25pm
GetHuman-candybug indicated the issue is not fixed yet.
Sep 15th, 2018 4:28pm

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