I recently transferred my old iPad info to my new iPad Pro and cannot access my email...

GetHuman1031112's customer service issue with Gmail from August 2018

13 views | 2478 similar | 0 following
Help with my Gmail issue
GetHuman1031112's next move: find and follow the right step-by-step guide.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031112 will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1031112 can let us know if they help or not.
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The issue in GetHuman1031112's own words
I recently transferred my old iPad info to my new iPad Pro and cannot access my email. I keep attempting to access it on iPad but you keep wanting me to use an email address I cancelled long ago… the one ending in sc.rr.com*My email address is *****@***.com and has been for quite awhile. I am ** years old and sure cannot remember when I opened this email account. Also, there seems to be a problem with my password. The last one I remember doesn’t seem to be what you want. I can use this just fine on my iMac but not on the iPad thanks to Apple’s inadequacy in not transferring my email account to my new iPad. What can I do? As you can tell from this email, my email address is correct so I don’t understand the problem you seem to be having. When you initially answered me, you sent your reply to the old email ending in sc.rr.com. I don’t receive any email with that address. What now? Thanks.

GetHuman1031112 did not yet indicate what Gmail should do to make this right.

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Gmail

Customer service issue
Reported by GetHuman1031112
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 2478 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email

Timeline

GetHuman1031112 started working on this issue
Aug 24th, 2018 1:14pm
GetHuman1031112 indicated the issue is not fixed yet.
Aug 24th, 2018 2:57pm
GetHuman1031112 indicated the issue is not fixed yet.
Aug 24th, 2018 2:58pm
GetHuman1031112 indicated the issue is not fixed yet.
Aug 25th, 2018 11:42am
GetHuman1031112 indicated the issue is not fixed yet.
Aug 25th, 2018 11:46am
GetHuman1031112 indicated the issue is not fixed yet.
Aug 25th, 2018 5:25pm
GetHuman1031112 confirmed the issue is fixed. Hooray!
Aug 27th, 2018 2:27pm
GetHuman1031112 confirmed the issue is fixed. Hooray!
Aug 28th, 2018 10:14am

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