I changed my password unintentionally and lost my Galaxy S**. Someone tried to restore...

GetHuman-shaygoad's customer service issue with Gmail from August 2018

Help with my Gmail issue
The issue in GetHuman-shaygoad's own words
I changed my password unintentionally and lost my Galaxy S**. Someone tried to restore it and it's asking for the password. I used my phone for email and found a month later. Tried to recover with no help. Old email is *****@***.com, new email is *****@***.com. My name is proven on my driver's license. Need further assistance resetting my password. I never updated my phone numbers for it to send me a reset code. There are * numbers ********** and **********. I can provide any information needed. Driver's license, SSN, etc.
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Customer service issue
Reported by GetHuman-shaygoad
Aug 10th, 2018 - 7 mons ago
I have an issue with Gmail too
Fixed
Seen by 8 customers so far
Similar issue to 2060 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman-shaygoad started working on this issue
Aug 10th, 2018 6:48pm
GetHuman-shaygoad indicated the issue is not fixed yet.
Aug 10th, 2018 8:11pm
GetHuman-shaygoad indicated the issue is not fixed yet.
Aug 11th, 2018 9:32pm
GetHuman-shaygoad indicated the issue is not fixed yet.
Aug 11th, 2018 9:49pm
GetHuman-shaygoad indicated the issue is not fixed yet.
Aug 11th, 2018 9:49pm
GetHuman-shaygoad indicated the issue is not fixed yet.
Aug 12th, 2018 1:35pm
GetHuman-shaygoad indicated the issue is not fixed yet.
Aug 14th, 2018 2:38am