MY BUSINESS EMAIL ADDRESS IS *****@***.com WE RECENTLY LET GO OF AN EMPLOYEE WHO HAD...

GetHuman971479's customer service issue with Gmail from August 2018

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The issue in GetHuman971479's own words
MY BUSINESS EMAIL ADDRESS IS *****@***.com WE RECENTLY LET GO OF AN EMPLOYEE WHO HAD ACCESS TO OUR EMAIL AND OTHER BUSINESS PERSONAL INFORMATION. SINCE THEN SHE HAS CHANGED OUR EMAIL PASSWORD RESTRICTING US FROM CHECKING OUR E-MAILS. I TRIED CHANGING OUR PASSWORD BUT HER CELL PHONE NUMBER IS LISTED AS THE CONTACT WHEN SHE SET UP OUR ACCT SO WHEN WE TRY TO RESET ANYTHING IT NOTIFIES HER AND WE ARE NOT ABLE TO SUCCESSFULLY CHANGE THE PASSWORD. PLEASE FORWARD ME AT *****@***.com SO I CAN CHANGE MY BUSINESS PASSWORD TO GET INTO MY E-MAIL ACCT. I HAVE BEEN LOSING BUSINESS ORDERS OVER THIS MATTER. PLEASE CONTACT MY MANAGER*OWNER DAVEY MILLER AT ***-***-**** FOR VERIFICATION PURPOSES. I APPRECIATE YOUR PROMPT ATTENTION. THIS IS OF EXTREME IMPORTANCE**THANK YOU *STEPHANIE MILLER*BOOKKEEPER
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Gmail

Customer service issue
Reported by GetHuman971479
Aug 9th, 2018 - a yr ago
I have an issue with Gmail too
Fixed
Seen by 3 customers so far
Similar issue to 2026 others
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Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman971479 started working on this issue
Aug 9th, 2018 4:30pm
GetHuman971479 indicated the issue is not fixed yet.
Aug 9th, 2018 6:47pm