I only inputed one security feature to one of my accounts which was when was the accoun...

GetHuman815683's customer service issue with Gmail from June 2018

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Help with my Gmail issue
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Email, Phone Number, Name of Account Holder, Password, and Recovery Email
GetHuman815683's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815683 will want to follow the link below to head to their help center. We will check on GetHuman815683 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman815683's own words:
I only inputed one security feature to one of my accounts which was when was the account created hasnt even been a month since the creation of the account and when i try to reset p***word through that security it tells me hey the account cant be resetted. So i tried a second time . And behold gmail stops me from resetting my account by my security and the only way to reset my account is that gmail decided to force me to remembering my p***word as the forget p***word link doesnt do anything but refresh captcha
I trust that Gmail will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman815683
Jun 24th, 2018 - 2 mons ago
I have an issue with Gmail too
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Seen by 1 customer so far
Similar issue to 959 others
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GetHuman815683 started working on this issue
Jun 24th 3:14pm