I bought a new phone and tried to move GMail across. This involved me having to input a...
GetHuman768519's customer service issue with Gmail from June 2018
Help with my Gmail issue
GetHuman768519's next move: find and follow the right step-by-step guide.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman768519 will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman768519 can let us know if they help or not.
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The issue in GetHuman768519's own words
I bought a new phone and tried to move GMail across. This involved me having to input a password. I had been logged in on my original phone for so long, I had forgotten the p*w. After repeated attempts I was locked out. I have attempted to enter codes sent to my mobile number and an alternate email address, without success. I still have access to the gmail account on my original phone, but cannot open it now on my PC or the new phone. I use this for a business and would really appreciate any assistance to re-access the account. I googled redirecting emails as I considered opening a new account, but this requires me to access my gmail from a PC which I cannot do. Any assistance you can provide will be most appreciated.
GetHuman768519 did not yet indicate what Gmail should do to make this right.
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