My old iPhone had an important email with all my photos and videos saved into google ph...

GetHuman-jacobaar's customer service issue with Gmail from June 2018

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The issue in GetHuman-jacobaar's own words
My old iPhone had an important email with all my photos and videos saved into google photos , the phone had gotten completely destroyed , and three days later I bought the identical phone and even had my old SIM card that was put in my new phone, I had tried to recover my account and my password was changed a month prior to it breaking to something rather than a password that is the email address , now I must’ve changed it to my newborns name or my husbands nick name I just can’t get into that email and I can NOT lose all the baby photos and videos! If you can please help I’ve been looking everywhere for help and I’ve even restrained from creating a new account.
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Gmail

Customer service issue
Reported by GetHuman-jacobaar
Jun 6th, 2018 - a yr ago
I have an issue with Gmail too
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Seen by 9 customers so far
Similar issue to 114 others
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Timeline
GetHuman-jacobaar started working on this issue
Jun 6th, 2018 10:27pm