My password was changed * months ago, but I didn't change it. I'd like to recover my ac...

GetHuman715125's customer service issue with Gmail from May 2018

2 views
 | 
403 similar
 | 
0 following
Help with my Gmail issue
First: share to improve GetHuman715125's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman715125's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman715125 will want to follow the link below to head to their help center. We will check on GetHuman715125 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman715125 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman715125's own words
My password was changed * months ago, but I didn't change it. I'd like to recover my account, but my recovery phone number is a home phone and it won't take my alternate email. *****@***.com is my old email, *****@***.com is my recovery email (and email I'll be checking for help). I still have my phone number, and am more than willing to answer any questions that will help me recover my email.**Thank you.
GetHuman715125 did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman715125 fixed the problem
We are waiting for GetHuman715125 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gmail email you?
This email address isn't valid
Follow this issue
See how GetHuman715125 fixes it.
This email address isn't valid

Gmail

Customer service issue
Reported by GetHuman715125
May 24th, 2018 - 6 mons ago
I have an issue with Gmail too
Not resolved
Seen by 2 customers so far
Similar issue to 403 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman715125 started working on this issue
May 24th 6:01pm