I contacted customer care in Tsb** because the game kept freezing. Next thing I know my...
GetHuman5876452's Service problem issue with Glu Mobile from March 2021
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The issue in GetHuman5876452's own words
I contacted customer care in Tsb** because the game kept freezing. Next thing I know my account was frozen and it won't let me link with facebook. I have been playing this game since the original TSB and am a VIP club owner and this is the second year in a row my account was frozen. Last year it took over a week to get in touch with your customer service which cost me a ton of rewards and club points, etc. And was never given a reason or solution to my account being frozen or being compensated. And in the first week of your new release* here we are again. This is ridiculous for someone who has spent thousands of dollars on your game to continually have these issues, have to wait weeks for a response and then not be compensated for it and not resolve the issues! Please resolve this immediately. My username is BDavis*** my email is *****@***.com*Resolve ASAP!
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