I reinstalled mlb tap sports ** about a week ago, and I subsequently lost access to my...

GetHuman-rmtreadw's customer service issue with Glu Mobile from August 2018

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The issue in GetHuman-rmtreadw's own words
I reinstalled mlb tap sports ** about a week ago, and I subsequently lost access to my team. I had to create another team just so I could gain access to the chat function and warn my club leader of my situation. After issuing an in-game ticket, one of your reps helped me to the point of “unlocking” my original account and associating my email to my original team* all I had to do was sign back in and click on “forgot password” to get back in. When I clicked on “forgot password”, I was prompted to enter my email address (*****@***.com) so that I could reset my password. After entering my email address, I received a message that stated “email address is invalid”. At this point, I’m stuck and I need help to proceed and access my account.**For clarity, the team I am trying to gain back access to is “Treadsmell”. That team name is supposedly linked to this email.

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Glu Mobile

Customer service issue
Reported by GetHuman-rmtreadw
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 113 others
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GetHuman-rmtreadw started working on this issue
Aug 24th, 2018 3:25am