Good Day,**My name is Theodore C. Patterson and I am writing concerning one of my accou...

GetHuman6130862's customer service issue with Globe Telecom from May 2021

Help with my Globe Telecom issue
First: share to improve GetHuman6130862's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6130862 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman6130862's own words
Good Day,**My name is Theodore C. Patterson and I am writing concerning one of my accounts, * *********. The landline number is ** *** ****.**In April of this year a Globe technician installed a new modem*router on my line at Globes initiative’ After this exercise the speed of my unlimited plan increased from ** mbps to ** mbps and I was informed by the technician I was now on fiber and could apply for a plan with greater speed.**I hereby request that my postpaid unlimited plan be upgraded from ** mbps to *** mbps.**Kindly inform me when I can expect the requested upgrade to take effect.**Thanks and Regards.**T.C. Patterson

GetHuman6130862 did not yet indicate what Globe Telecom should do to make this right.

How GetHuman6130862 fixed the problem

We are waiting for GetHuman6130862 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Globe Telecom's attention and get better help faster. Tap below to get started.
Having Globe Telecom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Globe Telecom

Customer service issue
Reported by GetHuman6130862
May 31st, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1287 others
0 customers following this

Timeline

GetHuman6130862 started working on this issue
May 31st 6:22am