My account no is ********* name Rolando Serrano with tel no ****-****. My regular plan...

GetHuman5053683's Change plan issue with Globe Telecom from July 2020

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The issue in GetHuman5053683's own words
My account no is ********* name Rolando Serrano with tel no ****-****. My regular plan is **** which was installed last March, **** during ecq and after * weeks I requested for an upgrade which I did through globe website and it is already added to cart. And now it's July **** already which is gcq my request upgrade for **** with ** mbps is still not upgraded. I've been calling your customer service thru landline and even in cellphone starting **am until this time *pm your customer service is keep saying routed to wrong dept and will just keep on transferring me. Is there anybody concerned to upgrade my plan?

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Globe Telecom

Change plan issue
Reported by GetHuman5053683
Jul 11th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1427 others
0 customers following this

Timeline

GetHuman5053683 started working on this issue
Jul 11th, 2020 6:40am