Nasa overseas kasi ako and using globe prepaid sim card.*Before nakikita ko yung expir...

GetHuman5045905's customer service issue with Globe Telecom from July 2020

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The issue in GetHuman5045905's own words
Nasa overseas kasi ako and using globe prepaid sim card.*Before nakikita ko yung expiry date ng globe prepaid load pag nagdial sa *****.*Ngayun po di ko na makita yung expiry date.*Nagbago yung design ng user interface when dialing *****.**Just now, when dialing *****, *st line kita yung balance and date which i think e*date today, July **, ****. See below:**BAL **.* ********** My Account** NEW Go Promos** NEW GoBOOSTERS** All-Time Favorites**Choosing "* My Account", wala namang option dun na balance inquiry.**Panu po nalalaman yung expiry date WITHOUT calling customer service?**May bago po bang number aside from dialing *****?**Additional question na rin if may nakakalam, ano po yung bagong globe telecom facebook messenger?**Wala na yung previous messenger nila.

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Globe Telecom

Customer service issue
Reported by GetHuman5045905
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1419 others
0 customers following this
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Timeline

GetHuman5045905 started working on this issue
Jul 9th 6:13am
GetHuman5045905 indicated the issue is not fixed yet.
Jul 9th 11:07am
GetHuman5045905 indicated the issue is not fixed yet.
Jul 9th 11:08am
GetHuman5045905 confirmed the issue is fixed. Hooray!
Jul 9th 11:09am
GetHuman5045905 indicated the issue is not fixed yet.
Jul 9th 11:09am
GetHuman5045905 indicated the issue is not fixed yet.
Jul 9th 1:39pm
GetHuman5045905 indicated the issue is not fixed yet.
Jul 9th 1:42pm

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