good day.i just want to ask you why i had bill during this cut off MARCH ** to APRIL...

GetHuman-reganonr's Overcharge/Strange charge issue with Globe Telecom from May 2020

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The issue in GetHuman-reganonr's own words
good day.i just want to ask you why i had bill during this cut off MARCH ** to APRIL **,**** when i already reported to you hotline *** last MARCH **,****@**:**am to TEMPORARY CUT my internet connection due to clossure of my business as mandate by goverment due to ECQ.you can trace my recorded call to your PEOLPLE on the said date and time indicated above..sad to say i lost the reference number he gave me because i fully trust him to process as he insure and understand what im going to happened.i dont want to have bill for the reason that my store was close,you can even check my data usage to prove that it is not operational from march ** until this day i wright this concern..hoping you can take action this. i have pending *month bill **** with due date of april * that was my recognize bill to be paid but the other one you send me thats questionable..

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Globe Telecom

Overcharge/Strange charge issue
Reported by GetHuman-reganonr
May 24th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 1141 others
0 customers following this

Timeline

GetHuman-reganonr started working on this issue
May 24th, 2020 6:38am
GetHuman-reganonr indicated the issue is not fixed yet.
May 24th, 2020 11:36am
GetHuman-reganonr indicated the issue is not fixed yet.
May 24th, 2020 11:40am
GetHuman-reganonr indicated the issue is not fixed yet.
May 24th, 2020 11:41am

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