Dear Globe Telecommunication Company,*I am the responsible payer of globe postpaid acco...

GetHuman-kharenol's Overcharge/Strange charge issue with Globe Telecom from May 2020

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The issue in GetHuman-kharenol's own words
Dear Globe Telecommunication Company,*I am the responsible payer of globe postpaid account number **********.*i would like to send my concern on how would it help in enlightening me of my huge bill..*i have a globe postpaid plan of ***php in malaybalay city that started last may **** and hopefully will end on may ****. on march **,**** the covid ** pandemic ecq has ordered in the entire city resulting to temporarily stop my billing until march **, **** in which i received an info from globe that i have a *,***.**php bill- i did try to pay the globe outlet but it was close. on april **, ****- i received again a bill from globe which was *,***.** php and on may **, ****..i am bothered by my bill, i went for an outlet where i could pay the bill and yes i have paid the amount of *,*** php with an O.R. number ***************.. later this *rd week of may ****, i received a bill amounting *,***php from globe...i was shock because i have been on the due date but i am receiving the unexpected amount... i need help regarding this one..it might continue getting bigger and bigger in which i could not talk to anyone..i called the hotline ** ******** and yet they machine left me for * minutes to hold the line..nobody answers.. i did find an email for globe and this has came on the screen, i dont know whom to ask, where to go, the globe office in malaybalay city is close. i don't want to stain my name in your business. i am asking to kindly check my bills, i am a prompt payor but it bothers me a lot when things go like these. i hope could have a reply from this issue..i would really wanna pay right amount on right subscription from the plan***.*thank you for reading and considering.*yours truly, kharen************ is my contact number

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Globe Telecom

Overcharge/Strange charge issue
Reported by GetHuman-kharenol
May 19th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1102 others
0 customers following this

Timeline

GetHuman-kharenol started working on this issue
May 19th, 2020 8:14am

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