Hi,*I would like to raise to your attention that there was a misrouted payment from Gca...

GetHuman-lynbeta's customer service issue with Globe Telecom from November 2019

Help with my Globe Telecom issue
The issue in GetHuman-lynbeta's own words
Hi,*I would like to raise to your attention that there was a misrouted payment from Gcahs to Globe at Home that is supposed to be for PLDT My DSL. *I already raised the concern to Gcash, however, Gcash told me that since are just a payment channel they cannot request the refund for me.*Could you please into it*Payment details are below:*Reference Number: ********* amounting to Php *,***.** date and timer: Oct ** **** **:**:***I am hoping for your immediate response regarding this matter.

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Globe Telecom

Customer service issue
Reported by GetHuman-lynbeta
Nov 8th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1288 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-lynbeta started working on this issue
Nov 8th, 2019 9:59am
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 8th, 2019 8:38pm
GetHuman-lynbeta shared this issue with friends on Facebook
Nov 8th, 2019 8:38pm
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 9th, 2019 11:03am
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 9th, 2019 11:03am
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 9th, 2019 11:03am
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 9th, 2019 12:10pm
GetHuman-lynbeta shared this issue with friends on Facebook
Nov 9th, 2019 12:11pm
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 12th, 2019 11:04am
GetHuman-lynbeta indicated the issue is not fixed yet.
Nov 12th, 2019 11:04am

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