Before contacting them, items GetHuman1373772 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1373772's own words
I have a post paid account with Globe for number *********** but I have moved back to the USA and put the line on the lowest php*** per month plan. Since I left the Philippines I haven't been able to enroll my account via my online access. It keeps trying to send a text message with a * digit code. My phone isn't reading a network so of course it is not receiving the text message. I need to be able to view and pay my bill online since I am living out of the country.
GetHuman1373772 did not yet indicate what Globe Telecom should do to make this right.
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