I want Globe Telecom to put back my prepaid loads that they eat up amounting to ** pesos prepaid loads

GetHuman-bibsgast's customer service issue with Globe Telecom from October 2018

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The issue in GetHuman-bibsgast's own words
My number is globe prepaid * ***********. I purchased a prepaid load in the amount of ** pesos, **:**am, ******** traceno. **********, but after * msgs, the ** pesos load was gone. I purchase another ** pesos, **:**am, ******** trace no. **********. but after less than **msgs. the load was already **pesos. * Please give me back my load?
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I have been using globe for more than * years now
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Globe Telecom

Customer service issue
Reported by GetHuman-bibsgast
Oct 15th, 2018 - a yr ago
I have an issue with Globe Telecom too
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Seen by 11 customers so far
Similar issue to 135 others
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GetHuman-bibsgast started working on this issue
Oct 15th, 2018 3:24am