Account number ***********Broadband service plus bundled local line were not working...

GetHuman-rtkier's customer service issue with Globe Telecom from October 2018

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The issue in GetHuman-rtkier's own words
Account number ***********Broadband service plus bundled local line were not working ** October ****. My wife and I called everyday after that to inform the customer rep that the planned ** October repair schedule is unacceptable due obvious reasons - * days? We were informed that they will coordinate with the repair group to expedite the repair of home line. The repair group never showed up.*** days to attend to a repair is too long a wait - this is basically incompetence on your part. I pay on time and I expect that you work on much needed repair on time too.**What I experienced is basically UNACCEPTABLE!
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Globe Telecom

Customer service issue
Reported by GetHuman-rtkier
Oct 14th, 2018 - 2 mons ago
I have an issue with Globe Telecom too
Fixed
Seen by 5 customers so far
Similar issue to 132 others
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Last 4 digits of Social Security number
Timeline
GetHuman-rtkier started working on this issue
Oct 14th 12:06pm
GetHuman-rtkier indicated the issue is not fixed yet.
Oct 15th 2:05pm
GetHuman-rtkier indicated the issue is not fixed yet.
Oct 15th 2:06pm