Account number ***********Broadband service plus bundled local line were not working...
GetHuman-rtkier's customer service issue with Globe Telecom from October 2018
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Account number ***********Broadband service plus bundled local line were not working ** October ****. My wife and I called everyday after that to inform the customer rep that the planned ** October repair schedule is unacceptable due obvious reasons - * days? We were informed that they will coordinate with the repair group to expedite the repair of home line. The repair group never showed up.*** days to attend to a repair is too long a wait - this is basically incompetence on your part. I pay on time and I expect that you work on much needed repair on time too.**What I experienced is basically UNACCEPTABLE!
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