its been * months straight that we encounter this kind of problem - internet problem (u...

GetHuman1141345's customer service issue with Globe Telecom from September 2018

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The issue in GetHuman1141345's own words
its been * months straight that we encounter this kind of problem - internet problem (unstable internet connection) more than ** times a day our internet connection failed!!! ive reported it a lot of times but the problem will just repeat over and over again. we cannot use the landline, coz everytime we hang up the phone - internet connection will disconnected. and now, we need to hang up the phone (landline) to have internet connection even for just *-*hours straight w*o problem and after that *-*hrs - internet disconnected and vice versa. we are using the internet for our business!!! last month (august ** - ** ****) it took as ** days to suffer before the internet become stable. now it happened again same problem. its our *th day today (september **, ****) having unstable internet connection. its so so frustrating!!! we lost a lot of customers and income because of repeated problems!!!! it made me cry due to frustrations!!!!

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Globe Telecom

Customer service issue
Reported by GetHuman1141345
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 106 others
0 customers following this


GetHuman1141345 started working on this issue
Sep 14th, 2018 5:33am

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