I have recently purchase Gl***tock ware. I love the idea of using gl*** instead of plas...

GetHuman-chinapai's customer service issue with GlassLock from May 2018

Help with my GlassLock issue
I have recently purchase Gl***tock ware. I love the idea of using gl*** instead of plastic containers. My problem is not all lids snap on. I have tried dipping the lids in very hot water to soften and place on top. Even my husband has tried. Please help me be able to use all my containers.
I trust that GlassLock will make this right and come up with a resolution that is fair.
Help with my GlassLock issue
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GlassLock

Customer service issue
Reported by GetHuman-chinapai
May 14th, 2018 - a mon ago
I have an issue with GlassLock too
Fixed
Seen by 4 customers so far
Similar issue to 150 others
0 customers following this
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Timeline
GetHuman-chinapai started working on this issue
May 14th 4:15pm
GetHuman-chinapai indicated the issue is not fixed yet.
May 22nd 1:57am
GetHuman-chinapai indicated the issue is not fixed yet.
May 23rd 12:00pm