I just went to the gas station on front and champlost streets where I often go. The att...

GetHuman3803719's customer service issue with Getty Oil from October 2019

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The issue in GetHuman3803719's own words
I just went to the gas station on front and champlost streets where I often go. The attendant there appeared behind the glass after calling for someone for a moment. He was on his cellphone Bluetooth and continued a personal conversation with someone while attempting to service me. I asked for scratch off tickets I received the *st * tickets I asked for. Then I asked him for * bingo tickets. He walked away from the window several times during my service without saying anything to me . I don't know what else he was attempting to do but he walked away a few times leaving me standing at the window wondering what was going on. I walked to the other end of the window trying to get his attention to let me know I wasn't finished my order he came back to the windo and walked away again. The very last time he came to the window I asked for * bingo tickets again. I had already slipped my money through the slot while he is still continuing his personal conversation. Again, asked for * bingo tickets. He ripped off * ticket and presented it. Again i said, "I wanted * bingo tickets actually * so can you give me * more" I asked? He reached over and ripped a $* ticket off to present to me. I told him that is not the ticket I asked for. I want * bingo tickets he went back to the scratch ticket rack and was attempting to pull the wrong ticket again. As I'm watching him pull the wrong ticket I tapped on the very thick glass window to let him know that was the wrong ticket as I'm pointing to the actual ticket I wanted. He became enraged and yelled at me, "you black *****! Get out!" And slipped my money back through the slot. I paused for a moment in complete shock then explained to him that he was pulling the wrong ticket and I was just trying to direct him to the right ticket. He continued yelling at me and said that me knocking on the glass pissed him off and repeatedly told me to get out while calling me names and yelling obscenities at me! I live across the street from this business and frequent daily! I am even on a *st name basis will all the regular workers. They all know Rhonda, the nurse! This needs to be addressed ASAP as I am really contemplating calling a lawyer and bringing a lawsuit! This is unacceptable! And I don't appreciate it!

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Getty Oil

Customer service issue
Reported by GetHuman3803719
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2 others
0 customers following this


GetHuman3803719 started working on this issue
Oct 21st, 2019 4:01pm

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