GetHuman Customer Service Issues

Archive 5

The following are issues that customers reported to GetHuman about GetHuman customer service, archive #5. It includes a selection of 20 issue(s) reported December 22, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Good afternoon, could someone please assist me in accessing my Facebook account? I am encountering the following issue: "You Can't Use This Feature Right Now. We limit how often you can post, comment, or do other things in a given amount of time to help protect the community from spam. You can try again later." Please resolve this matter as soon as possible. My Facebook account email is [redacted], and my password is [redacted]8.
Reported by GetHuman-baltfari on Sunday, December 22, 2019 6:14 AM
Hello, may I please request assistance with recovering my friend's Facebook account? They are experiencing the following issue: "You Can't Use This Feature Right Now. We limit how often you can post, comment, or perform other actions within a certain timeframe to safeguard the community from spam. You can try again later." Consequently, my friend is unable to access their Facebook account. I kindly ask for your help in restoring access. Email associated with the Facebook account: [redacted] Kindly forward any correspondence to my Gmail account. Gmail: [redacted]
Reported by GetHuman-baltfari on Sunday, December 22, 2019 6:18 AM
I am experiencing hacking issues on Roblox by an employee named Savage who goes by the alias Bean. He has restricted my gaming access and has connections in different games and a variety of roles at the pizza place, Mocap, and various disaster-related games. I tried reaching out for help from a user named The Holy God Altea, but initially hesitated to follow their advice of changing servers. Savage has even involved me in questionable activities during Labor Day weekend. I am determined to stand up against this unjust treatment and have contacted GetHuman for assistance, but the problem remains unresolved. My username on Roblox is adanryan0216, adamryan2160, or robloxian[redacted]39. Despite some progress in recovering my accounts, I have still lost valuable items. My apologies for the confusion; my name is Susan Trunk.
Reported by GetHuman4139675 on Monday, December 23, 2019 1:45 AM
I'm having trouble accessing my Facebook account that I created a year ago because I can't remember the email address associated with it. I was hoping that by providing some other personal information about myself, I could recover the email address linked to the account. My goal is to regain access to the account so I can delete it. I believe utilizing gethuman's services could assist in identifying the email address associated with my account. Thank you for your help.
Reported by GetHuman-katefais on Tuesday, December 24, 2019 6:49 PM
There was a post on a Facebook group that a member didn't like, and they reacted with an emoji. Another member who wasn't familiar with the situation used offensive language towards them. The conversation continued mockingly. I reported this to Facebook, but unfortunately, I accidentally deleted part of the post. I want the admin to understand the situation. I spoke to the admin last night, and he mentioned he would address the person involved and apologize to me, but nothing has happened yet. I'm waiting for updates regarding this issue. The post was in the Generations group on Genesis, dated 23/12/19 at 10:30. Thank you, John H. Email: [redacted]
Reported by GetHuman-jiohnh on Friday, December 27, 2019 2:39 AM
Hello, this is my second email, and both times I received the same response asking if the issue was resolved. Unfortunately, I still have not received the extra $2.5 million in GTA cash that I was supposed to get when I purchased the shark card. I paid for the card, but the additional cash was not added to my account. I hope this time I can finally receive the GTA cash because my previous emails have not helped resolve this matter.
Reported by GetHuman-jakesode on Monday, December 30, 2019 4:45 PM
Dear Facebook Support, I am writing to address the disabling of my personal profile and community page, "End Psychiatry," due to what I believe to be an unfair report by an individual named Cecilia Alofaye. The page serves as a counseling and support platform for individuals in psychiatric wards facing challenges. Following its closure, there have been unfortunate consequences, including several suicides. Despite my efforts to reach out to Facebook, I have not received any response. This situation has taken a toll on me emotionally, leaving me without a home. I have now sought help from the commissioners' office who are also involved in this matter. I urge you to promptly reinstate my profiles as they hold valuable intellectual property and artworks that promote humanitarian causes. Failure to address this issue may lead to legal action being taken against Facebook. Your immediate attention to this matter is crucial to rectify the situation and allow me to continue my advocacy work. Sincerely, Daniel J Carter
Reported by GetHuman4235105 on Saturday, January 11, 2020 6:41 AM
Two days ago, I attempted to remove "Search Encrypt" from my Google searches by adjusting the settings. During this process, my Gmail access was unintentionally deleted. I am currently unable to log in as I have misplaced my password book after recently moving from Gainesville, FL to Amherst, MA. Despite having a Florida phone number ([redacted]) that I am in the process of changing to a Massachusetts number ([redacted]), Google is unable to send verification codes to my current number. They are also attempting to send information to an old email address ([redacted]) that is no longer active. I desperately need to regain access to my account as it contains crucial information related to my recent real estate transactions and financial matters. Despite trying to confirm my identity with Gmail by mentioning specific emails from my realtor and financial advisor, I have been unable to resolve this issue without assistance from a human representative. Your prompt assistance in helping me reset my password would be greatly appreciated.
Reported by GetHuman-joymsout on Tuesday, January 14, 2020 8:10 PM
I purchased two $[redacted] Steam cards for my husband from the 7/11 store on Mayfield and Collins in Arlington, Texas on 1/4/[redacted]. One card had half the code missing upon peeling the Security strip, while the other had a zero balance within 5 minutes of purchase. Despite the lack of a receipt and delays in contacting the manager, I now have evidence of the purchase and the issues faced. My suspicion is that the cashier may have mishandled the transaction. I seek resolution in the form of a $[redacted] reimbursement or replacement cards. I can only be reached via email due to a broken phone. Thank you for your assistance. -Lezlie White, [redacted] Rosemead Dr. Apt [redacted], Arlington, TX [redacted]
Reported by GetHuman4251622 on Tuesday, January 14, 2020 10:52 PM
I am currently unable to access my Facebook account as it has been "temporarily disabled" for review, which has severely impacted my social interactions and ability to use Marketplace. Despite past partial blocks, this situation is more severe. Every attempt to create a new account is thwarted by the request for the same phone number, resulting in a dead-end. I am seeking assistance to regain access to my primary account which features a profile picture of me in a blue tank top. I believe the reliance on automated scans by Facebook without any human intervention or customer support exacerbates the difficulty. The lack of personalized assistance makes it challenging to understand the issue, provide necessary information, and resolve these blocking occurrences effectively.
Reported by GetHuman-mafenica on Thursday, January 16, 2020 4:15 PM
I am currently unable to access my Facebook account due to a "temporary disabled" message during a review process. This situation has greatly impacted me as I cannot communicate with my friends, see posts, or engage in buying and selling on the platform. Although I have faced partial limitations on Marketplace and yard sale groups in the past, this total block is unprecedented for me. Despite my attempts to create new accounts, Facebook consistently requests my phone number and prevents me from proceeding if it detects the same one. I am seeking assistance to regain access to my primary account, which features a profile picture of me in a blue tank top. I find it unjust that Facebook relies solely on computer algorithms to enforce such restrictions without providing accessible human customer support. Having the opportunity to speak with a representative, clarify the issue, ask questions, understand the requirements, and ultimately resolve the matter with the help of a Facebook employee would be greatly appreciated.
Reported by GetHuman-mafenica on Thursday, January 16, 2020 4:16 PM
I recently discovered a post of mine on this site that I didn't intend to make public. I mistakenly thought this site was YouTube when I was searching for help online. It was challenging to locate my post. Upon receiving an email from GetHuman, I realized my error in thinking this was YouTube support. I unintentionally included my name in the post and would appreciate it if it could be deleted, as I had believed I was seeking help on YouTube. Thank you for your assistance in this matter.
Reported by GetHuman4337617 on Friday, February 7, 2020 1:27 PM
I recently made a purchase from Rock Auto using my vintage number to ensure I received the correct part, but unfortunately, I received the wrong item. Rock Auto says the manufacturer ships the part, so I need authorization from them for a return, which may incur restocking fees and return freight charges. The transmission I received is heavy and costly, with a core charge as well. The manufacturer claims Rock Auto ordered the incorrect part, while Rock Auto directs me to seek authorization from the manufacturer. I've attempted to contact Rock Auto through various channels without success. I am frustrated by this situation and just want a full refund for the item. I'm typically patient and polite but find this experience challenging. Any assistance would be greatly appreciated. The order number is [redacted]47.
Reported by GetHuman4364631 on Saturday, February 15, 2020 11:21 PM
Dear Sir/Madam, I am writing to request the addition of a new listing on your website for Home Care Assistance Amarillo. I recently visited your site and was unable to find my business listed. The provided information includes the business name, address, phone number, business type, hours of operation, and a brief description of the services offered. Your prompt attention to this matter is greatly appreciated. Thank you in advance for your assistance. Sincerely, [Initials]
Reported by GetHuman-hcaamari on Wednesday, March 4, 2020 9:17 AM
I am having trouble accessing one of my Facebook accounts. I no longer have access to the email address associated with it, benitawinston1, and the phone number is also different now ([redacted]). I would like to regain access to this account to update my information. The account belongs to me under the names Benita Cross and Benita Clay due to my recent marriage. I appreciate any assistance in helping me retrieve this account.
Reported by GetHuman4437323 on Monday, March 9, 2020 5:49 PM
Hello, I am Benita Clay. I am facing an issue with not receiving text messages for an account. The first number listed, [redacted], is incorrect, and the second number is the correct one. I believe the text messages are going to the wrong number, causing me to miss important information. The account I am having trouble accessing is the one where I am wearing a red top with my husband. I kindly request assistance in switching the numbers so I can regain access to my account. Please reach out to me via text so I can confirm the correct number. I am willing to provide additional identification if needed. Your help in resolving this matter is greatly appreciated, as I am unable to update my personal information without accessing the account. Thank you.
Reported by GetHuman4437323 on Monday, March 9, 2020 8:19 PM
I need assistance from Get Human for an issue with OneTravel. I have been attempting to cancel and get a refund for a reservation without success. Despite Get Human suggesting I call OneTravel, all phone numbers provided are not operational due to the current situation. I have also tried using their online service to no avail. As my flight is scheduled for April 6th to Peru, a destination affected by the coronavirus, I urgently need help. I am willing to utilize Get Human's paid service to resolve this matter promptly. My contact details are John Weckler, email: [redacted], phone: [redacted].
Reported by GetHuman107182 on Wednesday, March 25, 2020 1:17 PM
I need assistance reporting a scam on Facebook. I bought a tool set for my husband, but we never received it. I have a record of all the emails exchanged with this fraudulent company. The company operates under different names but sells the same product at similar prices, which is suspicious. I want to provide Facebook with the emails and the invoice to prevent them from defrauding others. Could someone advise me on the procedure for reporting this scam and where to submit the evidence?
Reported by GetHuman-melinamw on Thursday, April 9, 2020 7:23 AM
I am reaching out about my recent experience with Instacart delivery service at Wegman's in Webster, NY. I placed an order online and was informed that no delivery slots were available, which was not surprising. When I called Instacart at 1-[redacted], I was advised that the wait time for assistance was approximately 3 hours. After trying again this morning, the wait time had increased to 5 hours. Are there any alternative methods to secure a shorter wait time for curbside pickup scheduling?
Reported by GetHuman4610189 on Thursday, April 9, 2020 11:25 AM
Hello Team, I am Van from Publisher Rest, a company dedicated to assisting publishers in monetizing their traffic. I am reaching out to submit a business proposal to gethuman.com for a coupon code category on your website. Our services include content maintenance, advertiser affiliate partnerships, IT support, and more. We share revenue generated after sales. Many partners earn significant revenue monthly with minimal investment due to the popularity of online shopping and the search for discount codes. Please consider our proposal, and feel free to ask any questions. Best regards, Van
Reported by GetHuman4714380 on Saturday, April 25, 2020 9:00 AM

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