Hi. I received an email from Apple telling me about movies and tv shows that are availa...

GetHuman3387423's Delete a Post issue with GetHuman from August 2019

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The issue in GetHuman3387423's own words
Hi. I received an email from Apple telling me about movies and tv shows that are available to watch. However, the email did not say which movies*tv shows, if any, are free to watch. Do I wanted to ask a Apple agent if there were any free content that was available to watch on Apple TV. I went through Get human to get help contacting Apple agent. Get human said they would contact Apple using their robot and the call me back. I waited and waited longer than the ** minutes, but No response. So I found the Apple number and called, and I did speak with an Apple agent. They answered my question to my satisfaction and we ended the call. I then go an email later from Gethuman asking me if my issue was resolved. I tapped the yes link and it took me to a page and I could not see any other option to say my issue was resolved on that page. I was confused on the webpage I was taken to about how to let GetHuman know my issue was resolved. Then I got a second email asking me the same, if my issue was resolved. I had the same confusion about where to say it was taken care of. So I'm not sure if Gethuman knows my issue was resolved from the link they sent me. I would like to talk to someone from get human to maybe explain the * emails you sent me if I can. If they can explain where on the page I was suppose to say my issue was resolved. So that's why I'm writing this now. If you can email me a phone number I can contact someone from Gethuman to speak to please about the * emails I received from Gethuman.

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Delete a Post issue
Reported by GetHuman3387423
Aug 7th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1155 others
0 customers following this

Timeline

GetHuman3387423 started working on this issue
Aug 7th, 2019 9:00pm