I can't get into my virgin email account. Most days I can log in really quickly, and my...

GetHuman788423's customer service issue with GetHuman from August 2018

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The issue in GetHuman788423's own words
I can't get into my virgin email account. Most days I can log in really quickly, and my password is remembered. Today I tried to log in, asked if I was a robot, clicked sign in, an was thrown off. It said I had forgotten my password, when I clearly hadn't! I have very important emails to check through, and have not been very impressed with Virgin Media's slow response. Just for the record, my email address is *****@***.com
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Customer service issue
Reported by GetHuman788423
Aug 2nd, 2018 - 9 mons ago
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GetHuman788423 started working on this issue
Aug 2nd, 2018 2:52pm