They blocked my card for three weeks now and they finally accepted verification documen...

GetHuman-reneeby's customer service issue with GetHuman from July 2018

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The issue in GetHuman-reneeby's own words
I received my personalized card but it will not activate they closed my account stating they didn't receive the verification documents but it said they were accepted my license is out of date but it is me I haven't been able to use my old card since I purchased it they closed my account when they received my documents I would like to be able to use my card or receive a full refund this has been going on a month now and I want my money ... They blocked my card for three weeks now and they finally accepted verification documents now my account is closed and I have money on it
I really need this money I have contacted them * or * times and the problem has not been resolved
A refund or be able to use my personalized card I just received in the mail
I have been very nice about this situation and now I just want my money
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Customer service issue
Reported by GetHuman-reneeby
Jul 23rd, 2018 - 10 mons ago
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Timeline
GetHuman-reneeby started working on this issue
Jul 23rd, 2018 11:10pm
GetHuman-reneeby indicated the issue is not fixed yet.
Jul 27th, 2018 10:00pm
GetHuman-reneeby indicated the issue is not fixed yet.
Jul 27th, 2018 10:08pm
GetHuman-reneeby indicated the issue is not fixed yet.
Jul 28th, 2018 12:16am