Why does this number not show up on the Dept of Revenue website of information. I had...

GetHuman707909's customer service issue with Georgia Department of Revenue from May 2018

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The issue in GetHuman707909's own words
Why does this number not show up on the Dept of Revenue website of information. I had an address issue that cause my state refund not to be processed. I set up an online account and got no feedback regarding the error. I just got a human to answer the phone to correct the problem after ** days. If you have an online account, the error should be posted on why it is not process. The end user only gets a message saying it is in process for ** business days. Please look at the information to the customer. I had to call the commissioners office to find out the solution.
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Georgia Department of Revenue

Customer service issue
Reported by GetHuman707909
May 22nd, 2018 - 6 mons ago
I have an issue with Georgia Department of Revenue too
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Seen by 6 customers so far
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Timeline
GetHuman707909 started working on this issue
May 22nd 3:27pm