Tailgate Failure, to cause injury or death.

GetHuman3355514's Recall issue with General Motors (GM) from August 2019

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The issue in GetHuman3355514's own words
Have my tailgate repaired after the recall didn’t seem to fix my problem. ... I have a **** Traverse, and continue to have tailgate issues. After the recall, our tailgate continues to fall like a guillotine. Some one (my wife or grandchildren) is going to get severely hurt. Our dealer told us they repaired it once so we must pay for it this time. Actually when we took it in for the recall, it was not falling. I have made a video of this critical issue, and can forward it to you if you like. Please reply at *****@***.com. Our case number is: *-**********.
This problem could hurt someone, or do worse damage to someone else,
I want it repaired at no charge to me. We didn’t cause it to occur, part failure.
This is our *th new G M product.
Just short of an attorney.
How GetHuman3355514 fixed the problem

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General Motors (GM)

**** Traverse
Recall issue
Reported by GetHuman3355514
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 1288 others
0 customers following this
Items needed
Account name
Account phone number
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Account address
Vehicle Identification Number (VIN)

Timeline

GetHuman3355514 started working on this issue
Aug 2nd, 2019 1:12pm
GetHuman3355514 confirmed the issue is fixed. Hooray!
Aug 2nd, 2019 1:22pm
GetHuman3355514 indicated the issue is not fixed yet.
Aug 2nd, 2019 1:23pm
GetHuman3355514 confirmed the issue is fixed. Hooray!
Aug 2nd, 2019 1:30pm
GetHuman3355514 indicated the issue is not fixed yet.
Aug 2nd, 2019 1:39pm
GetHuman3355514 confirmed the issue is fixed. Hooray!
Aug 2nd, 2019 1:46pm
GetHuman3355514 indicated the issue is not fixed yet.
Aug 2nd, 2019 1:46pm

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